Neutral is the New Scent Standard
The smell is gone. Permanently.
Molecular odor removal for homes, vehicles, yachts, jets and commercial interiors. Never ozone. Never chlorine gas. Never cover-ups. Most interiors are back to neutral in one to four hours.
Trusted vendor
The brands that cannot afford a smell call us first.
Master Odor Removal is a trusted odor removal vendor for luxury marques, national dealership groups, real estate brands and short-term rental operators.
Why nothing has worked
The smell isn't in the air.
It's in the material.
Odor molecules soak into foam, upholstery, headliners, drywall, cabinets and ductwork. Sprays, bombs and ozone only treat the air, so the smell comes back the moment the room warms up or the A/C kicks on.
The Neutral Test
Three taps. We'll tell you what you're dealing with.
No form, no email. Pick the space, the smell and how long it's been there. You'll see where it's hiding and what it takes to get back to neutral.
Pick your space, your smell and how long it's been there. Your result builds here.
Why the last attempt failed
Ozone treats the air. We treat the material.
Ozone machines, fragrance bombs and enzyme sprays are what most people try first. Here's why they don't last.
Ozone, chlorine gas & cover-ups
Treats the air
- Never reaches the foam, fabric and drywall holding the odor
- The smell returns when the space warms up or the A/C runs
- Ozone can leave a second smell of its own
- The space has to be emptied during treatment
The MOR 2 Step System
Treats the material
- Applied straight to ceilings, walls, floors, cabinets, upholstery and foam
- A/C coils and ducts treated on the same visit
- Green Business Certified. US Patent-Pending #61/998,443
- Most interiors back to neutral in one to four hours
What we treat
Every interior. One standard.
Cars to superyachts, condos to hotel floors. Same system, same neutral result.
Vehicles
Dealer inventory and private cars, from Kia to Rolls-Royce. A/C included.
Tobacco · Vape · Pets · Spoilage
Get a quoteReal Estate
A house that smells doesn't sell or rent. A/C treatment is free on every home.
Smoke · Cat urine · Pets · Cooking
Get a quoteCommercial
Offices, retail and medical spaces. A one-time fix or monthly maintenance.
Smoke · Mildew · Food · Body odor
Book a free inspectionYachts & Boats
Owners, captains and brokers. We find the source, bilge included.
Mildew · Fuel · Grey water · Galley
Get a quotePrivate Jets
Cabins where even a trace of odor gets noticed. Non-toxic, green certified.
Tobacco · Galley · Moisture · Musty
Get a quoteLimousines
Executive and livery interiors, back in service fast.
Tobacco · Vape · Spills · Food
Get a quoteHotels, Airbnbs & Student Housing
One bad guest shouldn't take a room off the market.
Smoke · Pets · Food · Musty
Get a quoteA/C & Ducts
Where a building keeps its smell. Treated on every job.
Coils · Ducts · Air handler
See why it mattersMusty & Mold Odor
Musty with no visible source? It's usually humidity.
Spores · Mildew · Mold
Check your humidityFor dealership groups
A unit that smells is a unit that sits.
The trusted odor removal vendor for Bentley, Rolls-Royce, BMW, Porsche, Mercedes, CarMax and Carvana. One to four hours per unit, no ozone downtime, and nothing that comes back on the test drive.
Bentley · Rolls-Royce · Land Rover · Ferrari · Mercedes · Audi · Lexus · Porsche · Maserati · Cadillac · Lincoln · Chevy · Ford · GMC · Hyundai · Kia · RVs
On the job, unedited: a Rolls-Royce Cullinan, vents and A/C included
Real estate · A/C included
Watch a real home come back to neutral.
The duct system is where a house keeps its smell. It pulls odor out of every room, holds it on the coils, and pushes it back out every time the system cycles. Skip it and the smell returns.
So we treat the coils and ducts on every job, and on real estate work it's free.
Luxury home interior odor removal
The mystery musty odor
Florida Building Syndrome
A musty smell with no visible source is usually spores, mildew or mold in the building itself. It can bring headaches, fatigue and eye, nose or throat irritation with it.
Why it happens
Above 60% indoor humidity, fungus grows. An A/C that fails or sits off removes the only thing holding moisture back, and tight, energy-efficient buildings make it worse.
Typical spore counts
200 to 500 spores per cubic meter of air in an affected interior.
The cure
The 2 Step System on ceilings, walls, floors, doors and cabinets, plus the A/C coils and ducts. Not a fragrance. Not ozone.
How the job runs
Two steps. One visit. Back to neutral.
White-glove, green certified and patent-pending. Most interiors are done in a single visit.
- Before
Find the source
Foam, fabric, cabinetry, subfloor, bilge or A/C.
- Step 1
Treat the material
Applied straight to the surfaces holding the odor.
- Step 2
Complete the reaction
A/C coils and ducts treated the same visit.
- After
Back to neutral
Usually one to four hours, 100% guaranteed.
Our unique process, explained
Case files
Six real jobs, including one somebody else already failed.
Documented jobs from the Master Odor Removal case files: the real space, the real odor, the real date.
Two decades of tobacco tar in every porous surface of the house. It's the hardest version of this job, and exactly where sprays, enzymes and ozone fail. The 2 Step System took it out of the material.
An ozone service didn't work, and now the condo had two smells: the original tobacco plus ozone residue on top. Both were removed. It's the most expensive mistake in odor removal.
Spoilage had worked into the upholstery, foam, plastics and A/C system.
"I bought a car that had meat left in it for 3 weeks, after the owner had apparently gone on a beef buying..."
Customer account as published in the Master Odor Removal case files.
No obvious source, until we traced it to bilge waste water. Treat the salon while the bilge is still loaded and the smell comes right back.
One burnt pan put smoke into every soft surface and duct run in the house. The size wasn't the hard part. The spread was.
Tobacco odor in dealership inventory. A marque at this level won't accept a masking agent or an ozone smell on its floor, and that's the standard the whole vendor relationship is built on.
Locations
42 locations, coast to coast.
Every location on the Master Odor Removal list. Tap a city to find it on the map. Not listed? Call 800-462-0377 and we'll route you to the nearest location.
No match on that one. Call 800-462-0377 and we'll route you to the nearest location.
Business opportunity
Own a Master Odor Removal location.
The system, the training and the standard behind every job on this page, for operators ready to build it in their market.
Answers
The questions we get before every job.
Never. No ozone machines, no chlorine gas, no cover-ups. Ozone only treats the air, and it can leave a smell of its own.
Most interiors are back to neutral in one to four hours, A/C coils and ducts included.
Yes. We remove the odor from the material instead of masking it in the air, and every job carries a 100% satisfaction guarantee.
Yes. Master Odor Removal is Green Business Certified, and the system is non-toxic, with no ozone, chlorine gas or masking fragrance. US Patent-Pending #61/998,443.
Yes, and we've documented it. In March 2017 a 2,100 sq ft condo came to us with the original tobacco smell plus ozone residue on top. Both were removed.
Tobacco, cigar and tar, marijuana, vape, cat urine, dog odor and dander, musty and mildew, cooking odors and burnt pan smoke, human odors, fuel, grey water and bilge, food spoilage, and mystery odors with no visible source.
Usually spores, mildew or mold in the building, driven by indoor humidity above 60%, an A/C failure or a long shutdown. Affected interiors run 200 to 500 spores per cubic meter of air. Keeping humidity between 30% and 50% prevents it.
Yes. We're the trusted odor removal vendor for Bentley, Rolls-Royce, BMW, Porsche, Mercedes, CarMax and Carvana, on retail units and private party vehicles.
Probably. There are 42 Master Odor Removal locations across 12 states. Search the list above, or call 800-462-0377 and we'll route you to the nearest one.
Yes. Yachts of every size, private jets, limousines and executive transport all get the same system and the same guarantee.
Nothing matched that. Call 800-462-0377 and ask us directly.
Get a quote
Tell us the space and the smell.
Pick your nearest location in the form's drop-down, or call the national line any hour, any day.
National line
Hours
Monday to Sunday, 24 hours. Holidays by appointment.
One visit. Back to neutral.
Your free quote starts here.
Send it over and your nearest location picks it up. 100% satisfaction guarantee on every job.
Neutral is the New Scent Standard
Get it back to neutral.
Most interiors are done in one to four hours, guaranteed.